Important Information


What to expect when you arrive for your surgery or procedure

Frequently asked questions on scheduled surgeries

How can I be sure it’s safe to proceed with my surgery or procedure?

Rest assured that we have put many safeguards in place to keep you safe, and that we are closely following guidance around surgeries and procedures from both state health officials and the Centers for Medicare and Medicaid Services (CMS).

It is important to remember that elective, or scheduled, procedures are not the equivalent of “optional” procedures that can be delayed indefinitely – a better word for elective procedures is scheduled procedures. Sometimes, deferring important medical procedures can result in patients unnecessarily suffering at home, and later seeking care only when their conditions have become more serious.

How will my experience be different now compared to before COVID-19?

Several important precautionary measures have been implemented across our facilities, such as:

  • Patients will be tested for COVID-19 at their surgeon's discretion prior to their surgery or procedure.
  • Screening processes, social distancing guidelines and masking policies are in place throughout our facility.
  • Patients admitted after surgery or a procedure will be placed in an area where no one has tested positive for COVID-19.
  • Heightened infection prevention policies are instituted, including the removal of high-touch items like magazines and toys.
  • We are prohibiting food and drinks in clinical units to prevent the spread of illness.
  • We have updated our visitor policies, which will remain in place for the duration of the pandemic.
  • We continue to follow current Centers for Disease Control and Prevention (CDC) guidelines on hand hygiene and social distancing.

How can I be sure your facility is a safe care environment?

Because we deal with infectious diseases on a daily basis, we are uniquely equipped to safely manage COVID-19. Enhanced cleaning measures, constant housekeeping, access to alcohol-based hand gel and regular sanitation are all part of our daily routines. We have also added universal protections like universal masking and comprehensive screening to ensure that our facilities are a safe care environment, and that all patients, visitors and staff are protected from exposure to infectious diseases like COVID-19.

How can I be confident my doctors and nurses don’t have COVID-19?

Staff and healthcare providers are not permitted to work if they are experiencing any respiratory symptoms. Universal masking is in place, and we are stocked with personal protective equipment (PPE) for all of our clinical teams.

Am I more likely to be exposed to COVID-19 at a healthcare facility than other locations?

Few settings outside one’s own home have as many protections in place to prevent exposure to COVID-19 as our facilities. Our protections ensure that patients and visitors have been screened, those who have tested positive for COVID-19 are kept separate, and everyone is instructed to wear a mask and observe social distancing.

Will I be tested for COVID-19 before my procedure?

Patients will be tested at their surgeon's discretion prior to their surgery or procedure. Some procedures may require patients to be tested 72 hours prior.

Will my family be able to be with me? If so, will they be safe?

We continue to maintain every precaution when keeping our patients, visitors, caregivers, and communities safe. Please review our current visitation policy.

Will my recovery be different? Will I be more likely to catch COVID-19 after a medical procedure?

Your surgeon will discuss the risks and benefits of surgery, including if there is an increased risk of contracting COVID-19. It is important that you maintain all precautions the general public are asked to follow. As always, we are here to support you in your recovery, whatever the circumstances.

What if I’m experiencing symptoms similar to COVID-19?

If you are experiencing symptoms such as fever, cough or difficulty breathing, please let your provider know immediately.

If your facilities continue to see an increase in COVID-19 patients, will you change your policies?

We are constantly evaluating our facilities’ resources, such as personal protective equipment (PPE) and bed availability, and making adjustments to our approach if and when protocols need to evolve. We also are in continuous communication with local healthcare delivery systems, including state and local health officials, and those surgeons who have direct responsibility for their patients. We continue to follow Centers for Medicare and Medicaid Services (CMS) recommendations as they evolve. Our facilities will accommodate procedures that physicians determine to be appropriate within those recommendations.

Where can I find more information about COVID-19?

Visit our Resource Hub for the latest updates on COVID-19. You can also find more information on the CDC’s website. We make every effort to ensure our own website is current, but given the nature of policy updates, it’s always best to call your facility to verify the most up to date information.


*We make every effort to ensure our website information remains up to date. As specific guidelines and policies continue to evolve, please call our facility at (727) 521-4411 for updated information or questions regarding scheduled surgeries.